Documents
Upload catalogues, price lists and certificates; attach them to messages; feed the AI knowledge base.
Updated 14 Sept 2026
Uploading
Documents → Upload accepts PDF, images, spreadsheets and text files up to the configured size. Files are stored outside the web root and served only to signed-in members of your workspace.
Attaching
In the composer or in campaign settings, click Attach and pick documents. For channels that cannot carry attachments automatically (manual sends, the browser extension), the document list is shown so you can send it yourself.
Knowledge base
.txt documents uploaded under AI Assistant → Knowledge are chunked and indexed for the AI. Other documents are for attaching only.
Deleting
Deleted documents move to Trash for 7 days.